How do I contact a seller?

Found an item you love? Hooray!

  1. To contact the seller, visit the listing page for the dress or item you want to buy. 
  2. Click the Email Seller button and complete the form, enter your message, and press Send. It will be reviewed in our site message quarantine for about an hour and then released to the seller. 

When contacting a seller, avoid including contact details such as email addresses or phone numbers. For your safety, all communication should stay within your PreOwned message portal.

Learn more about how to safely shop here: Tips for Buyers on How to Avoid Online Scams on Used Wedding Dresses.

Read our Buyers Next Steps when you're ready to purchase your dress or accessory!

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