Why is there a commission fee?

When your item sells, you will receive 80% of the sale value (85% if you are a bridal salon). Here's what we've got for you in return:

• POWD handles the financial transaction

  Sellers let us know that they didn’t like working with PayPal and that they wanted to be better protected during their transactions, so we’ve decided to take care of this ourselves. POWD now handles payment for sales with built-in Fraud Analysis, including absorbing the credit card processing fees, to help ensure a smooth transaction.Buyers were previously able to open disputes through PayPal about their purchase for up to 180 days - we only allow buyers up to 72 hours after receiving their purchase to let us know if there is a concern. 

• Simplified prepaid and insured* shipping

  Buy a box (or use on from home), print the prepaid UPS label we provide you and drop the dress off for shipping. We monitor all shipments and coordinate with UPS if there is an issue. In the rare event that your item is lost or damaged during transit, POWD takes on the coordination with UPS and our insurance provider to ensure your item is found and shipped to its final destination, or you are paid as if your item was kept by the buyer.

• Sales Coordination

  Using our experience since 2004 in selling bridal wear online, we have curated detailed instructions and guidance for both buyers and sellers. We noticed that when previous complications arose with purchases, it was often due to a lack of knowledge on how to safely buy and sell online. We now walk both buyers and sellers through each step of the process when an item is sold. This ensures both parties know exactly what to do and how to protect themselves.

• A dedicated, knowledgeable customer support team

  Our team has intimate knowledge of the bridalwear industry and is ready to assist you should a complication arise during your sale. From fine-tuning your listing (to help your dress sell faster) to mediating a conflict should one come up, our dedicated team is here to assist from listed, to sold, to shipped, to newly-loved!

• Hands-free marketing 

  We reinvest over 80% of the commission we take into marketing your items and our marketplace, including retargeting brides who have looked at your listing to bring them back to it. We're committed to getting your item seen by the exact brides who are seeking them.

• Buyers can pay over time using Affirm

  The gold standard for digital “buy now, pay later” financing, we’ve partnered with Affirm to make your wedding dress accessible to even more buyers! With Affirm, buyers can finance their purchase over time and YOU get paid upfront.

• Better listing management

  Sort and search your listings by designer, style, or size. Going away on vacation? Pause your listing as needed, and unpause it when you return, refreshed and relaxed.

  Upgraded listing form

  Take advantage of our NEW advanced listing form.  To capture the eyes of more shopping brides, log in ASAP and update your listings. Don’t worry – we’ll guide you through what you need to update once you log in and go to edit your listing. 

  • Automated listing descriptions

    SEO optimized, saving you time and helping your dress get found on our marketplace and on search engines like Google.

  • Advanced listing features

    Our new listing format now allows you to select keywords and multiple style options that will feed into our advanced search engine. Once you update your listings and select these new options, your dresses will be found by more brides.

  • Visual style options

    Things like necklines, silhouette, etc to ensure you select the right one so that your dress is found by the right bride.

  • Broader accessory options

    Detachable trains and sleeves are now an accessory! Plus a few more options we know you’ll like.

• A secure marketplace to sell

  We’ve invested in creating a secure platform that sellers and buyers can trust, including a secure buyer-to-seller chat system that is private to the public but visible to our support team.Send pictures and videos or organize a video call!Combined with integrated payment processing and simplified shipping, POWD takes the stress and risk out of the sale.

*Insurance is only available for items shipping from or within the USA and Canada

To read an in-depth walkthrough behind our big change, check out the post on our blog here.