Seller Payments, Invoicing, Returns & Refunds
We'll walk you through everything you need to know about transacting on PreOwned.
- Can I make payments on a dress?
- Cancellations for Buyers
- Cancellations for Sellers
- Do I have to pay first to list my dress?
- How are sellers protected?
- How do I get paid?
- How to Request a Return or Report an Issue
- Protecting Yourself with Pictures & Videos
- Refund & Return Policy
- Report an Issue or Start a Return
- What does it cost to list a wedding dress?
- What if my item doesn't fit?
- What payment methods are recommended?
- Why is someone asking for my credit card details and bank account login?
- Why is there a commission fee?