Payments & Refunds
We'll walk you through everything you need to know about transacting on PreOwned.
- Can I make an offer?
- Can I make payments on a dress?
- Do I have to pay first to list my dress?
- How are buyers protected?
- How are sellers protected?
- How do I create a PayPal invoice to get paid by my buyer?
- How do I get a refund and return a dress or item?
- How much commission do you earn once my dress sells?
- I received the dress and it is not as described. Help.
- What do I do when the PayPal invoice fails?
- What does it cost to list a wedding dress?
- What payment methods are recommended?
- What's your return policy?
- Why is PayPal holding my payment?