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Payments, Invoicing, & Refunds

We'll walk you through everything you need to know about transacting on PreOwned.

  • Can I make an offer?
  • Can I make payments on a dress?
  • Do I have to pay first to list my dress?
  • Does PayPal have any fees I need to be aware of?
  • How are buyers protected?
  • How are sellers protected?
  • How do I create a PayPal invoice to get paid by my buyer?
  • How do I get a refund and return a dress or item?
  • I received the dress and it is not as described. Help.
  • What do I do when the PayPal invoice fails?
  • What does it cost to list a wedding dress?
  • What payment methods are recommended?
  • What's your return policy?
  • Why is PayPal holding my payment?

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  • About Us
  • Payments, Invoicing, & Refunds
  • Safety & Purchase Protection
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  • Managing a Listing
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