International Orders

With international shipping, it is important to note that international buyers are responsible for shipping costs (added upon checkout), and the import duties and taxes on the value of their dress purchase when their shipment arrives.
If a shipment is refused by the buyer due to the duties and taxes owed, the shipping costs will be taken out of the buyers refund for their purchase after the item is successfully shipped back to the seller.
We recommend researching this cost for your country before submitting your order!

Using a Third-Party Freight Forwarding Company

If you choose to have your item shipped from the POWD seller to a third-party courier/freight forwarding company, you acknowledge the following:

  1. A signature is required, the third-party forwarder will need to sign to receive your shipment.
  2. POWD's insurance only covers your shipment until it arrives at the third-party forwarder.
  3. POWD's 3-day window that allows buyers to flag any issues with their order starts when the shipment created by POWD is delivered. Because your shipment will be delivered to the third-party forwarder, your window will close before you receive it.

Still need help? Contact Us Contact Us