How can I tell if my inquiry is authentic?

Together, these signs show genuine interest, and they’re exactly what you’d expect from someone investing in such an important purchase.

1. They’ve Read Your Listing

   Genuine buyers reference details from your post (designer, style, size, condition). They may double-check things like whether the dress has been altered or if accessories are included.

2. They Ask Specific Questions

   Expect questions like:

   • “Can you confirm the waist measurement?”
   • “Were the sleeves altered?”
   • “Does the gown have a bustle?”

   • "Are there any stains or damage?"

     Questions like this show they are seriously considering fit and usability. Many will compare your measurements with their own or with a bridal size chart. They may ask whether the gown can be let out, taken in, or if there’s fabric allowance.

3. They Request More Photos

   Authentic buyers often want to see current pictures of your dress - we encourage buyers to ask for these to confirm the condition, style, and color of the item they are buying.

4. They Communicate Clearly and Consistently

   Real buyers will stay in the marketplace message system. They respond to your answers thoughtfully and don’t rush you into skipping steps.

5. They Follow Our Processes

   When ready, they complete checkout through Nearly Newlywed without asking for exceptions. They may ask you what happens next, but they won't insist on paying outside of our secure system.

How to Spot a Fake Inquiry

Knowledge is the best protection. Scam attempts are common in the online world and are becoming more sophisticated. If you know what to expect, you will be able to sell safely.

🚩 Pushes for communicating outside of our chat system

🚩 Claims to have issues sending and receiving messages

🚩 Claims to be from NN's support team and that your item sold, requiring account "verification"

🚩 Tries to pay via check, cashier's check, wire transfer or money order

🚩 Interested in an immediate purchase, very rushed

🚩 Does not ask specific questions about your item OR they ask questions clearly indicated in your listing

🚩 Uses poor grammar and/or spelling.

🚩 Has a "story" meant to elicit sympathy

🚩 Offers to pay for more than your item is worth.

The NN marketplace has secure payment processing integrated into it via Shopify so that you are protected from scammers. 

What To Do If You Receive a Fake Inquiry

If you spot a fake inquiry, send it to our support team right away.

You can also always email us with any questions about a message you received.