How can I tell if my inquiry is authentic?

How to Spot a Fake Inquiry

Knowledge is the best protection. Scam attempts are common in the online world and are becoming more sophisticated.

🚩 Pushes for communicating outside of our chat system

🚩 Claims to have issues sending and receiving messages

🚩 Claims to be from NN's support team and that your item sold, requiring account "verification"

🚩 Tries to pay via check, cashier's check, wire transfer or money order

🚩 Interested in an immediate purchase, very rushed

🚩 Does not ask specific questions about your item OR they ask questions clearly indicated in your listing

🚩 Uses poor grammar and/or spelling.

🚩 Has a "story" meant to elicit sympathy

🚩 Offers to pay for more than your item is worth.

The NN marketplace has secure payment processing integrated into it via Shopify so that you are protected from scammers.

If you spot a fake inquiry, send it to our support team right away.

You can also always email us with any questions about a message you received.